* Open Letter To
The Sims Deluxe Rip-off
the webmaster on
18 august 2002
Letter To Maxis: The Sims Deluxe Rip-off
Sunday 18th August AM, 2002
- The Netherlands (Europe)
Dear Maxis, EA Games and EA,
The press release that was published last week,
said a few great things *ahem*. Quote:
out this ultimate offering, players can
furnish their homes with two completely new
designs sets featuring over 25 objects found
only in The Sims Deluxe Edition. With over 50
additional new clothing choices completing
this pack, The Sims Deluxe Edition is a
must-have for both Sims newcomers and Sims
25 objects. Easy to make.
Some sets of boring couches in different colours,
matching chairs, and some other recolourings. And
then in total maybe 1 original object that you
might actually use.
50 Skins: 1 clothing set, 3 skin tones = 3 skins.
Easy to get to 50 then, you only need to make 17
skins or so, and put them on all skin tones.
Numbers don't lie, but they do mislead.
Especially in such press releases.
Another quote from the press release:
expires December 31, 2002. Offer available
only in the U.S. and Canada to The Sims
Deluxe purchasers who can also provide
original proof of purchase for The Sims.
Completed Coupon Certificates must be
postmarked by January 15, 2003"
Okay now let's see. You can
get a $10 rebate on the price of $40 for The Sims
Deluxe - effectively paying $30 for the 75 extras
and the Create-A-Sim program. BUT, a) you have to
live in the US or Canada. b) You must still have
a proof of purchase. What does count as that?
Only a receipt. How many people do still have
their receipts of a game they bought maybe even
two and a half years ago.
Many of us already paid $70 for TS+LL. The other
expansions cost $30 each, with 4 expansions
besides LL (incl. Unleashed) that's another $120.
Total costs: $190 per person. With Deluxe: $230,
or $220 if you're lucky.
As European it's even worse (for the record: I am
European). You cannot participate on contests on
the official site - NEVER there's been a European
official contest, which is definately not
impossible - you cannot get a refund, even if
it's just $10, for The Sims Deluxe. As for
everybody: we get very lousy SimDays lately. Why
not some more info on other upcoming games
(besides TSO), like The Sims 2 or The Sims PS2.
One week all we see is a link to a chat
transcript, the week after just a link to an
article which mentions TSO in one little
paragraph. Lousy or what?! Oh, and may I add I
read at IGN.com that 40% of your customers comes
from Europe? I estimate 10% are from elsewhere
besides the USA/Canada (like South America,
Asia), and the other 50% are from the US/Canada.
You already exclude 50% from the rebate by saying
it's only eligible to people from USA or Canada.
Now let's see, I doubt most people still have
their receipt of when they bought the game two
years - or longer - ago. In the end, it's
probably just 10% of the ones who have The Sims +
Livin' Large - or less - who can actually get
back $10 if they buy The Sims Deluxe. All the
others buying it and who already had The Sims and
Livin' Large will have paid $40+$30+$40=$110 just
to get the same thing twice, once with a few
Now why not give us, who already have The Sims
and Livin' Large (and paid more for it than the
total Deluxe package), the Create-A-Sim tool and
the extras in the form of a download at the
official site? 5 skins every week would fill up
10 SimDays already, maybe you have some material
for it then? The ultimate offer? I doubt it... It
sounds more like 'The ultimate rip-off'. You're a
company Maxis/EA, you want money. We know that.
But we as customers pay you that money. Unhappy
customers tend to stop buying from the company
that ripped them off. In other words: you're
losing customers with this, and in the end losing
money. Now I thought you wanted the opposite of
that, or am I wrong and is Bankruptcy what you're
aiming for? Maxis, I must say that things were
better _before_ you joined Electronic Arts, now
to me known as the farmers who milk out every
game they release.
Instead of being expected to dip into our pockets
for something we already have, we deserve to be
rewarded for what we have already done. It is
through the hard work of sites like ours and the
gaming public who visit them that The Sims has
achieved the status and fame that it currently
I'm posting my opinion at several places in the
community, for instance at my site dedicated to
the game that once came from the best company we
know: The Sims. My site, The Sims Zone, is
located at http://www.thesimszone.co.uk/.
Feel free to pay us a visit and see how much
dedication and hard work that my staff and I put
into our site. Then compare it to the effort put
in your own site. If you want to contact me,
please do not hesitate to email me. I'm open to
receive any comments from you, and I will publish
your story on my site if you want. Of course, I
will also respond to it at the same time.
ChEeTaH, Webmaster of The
Sims Zone, and owner of The
Sims, all its expansions and several other
Sim-games, on behalf of the current owners of The
Sims and Livin' Large.
To webmasters, forum
The above part is an open
letter from me to Maxis. Feel free to copy it to
your own site, post about it in forums or
newsgroups... just spread the word! All I ask you
is to not change the letter itself (you may add
your own comments before or after it though).
Simply copy/paste the above letter. If you want a
HTML formatted version of the letter, email me
and I'll send it to you. I thank everybody in
advance who agrees with me and helps me spreading
the word. Thank you all!
ChEeTaH, your webmaster of The Sims Zone.co.uk.
Written at 01:18 on 18
August 2002 by ChEeTaH."